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Cookie Notice

Effective Date: 09 July 2026
Last Updated: 09 July 2026

Introduction
Neurohelper.ai ("Neurohelper", "we", "us", or "our") uses cookies and similar technologies to operate, secure, improve, personalize, and market our website, applications, APIs, and related services (the "Services"). This Cookie Notice explains what cookies are, how we use them, and the choices available to you. By using the Services, you acknowledge that cookies and similar technologies may be used as described here, subject to your preferences where required by applicable law.

1. What Are Cookies?

Cookies are small text files stored on your browser or device. We may also use local storage, session storage, pixels, SDKs, web beacons, tags, scripts, APIs, device identifiers, and similar technologies. For simplicity, all of these technologies are referred to as "cookies" in this Notice.

2. How We Use Cookies

We use cookies to:
  • operate and maintain the Services;
  • authenticate users and maintain secure sessions;
  • remember preferences and settings;
  • personalize user experience;
  • improve website performance and reliability;
  • measure feature usage and platform analytics;
  • troubleshoot technical issues;
  • detect fraud, abuse, bots, suspicious activity, and unauthorized access;
  • protect user accounts and payment systems;
  • comply with legal, regulatory, and payment provider requirements;
  • measure marketing effectiveness;
  • attribute conversions and referral sources;
  • improve advertising campaigns and customer acquisition;
  • support remarketing and audience measurement.

3. Categories of Cookies

Strictly Necessary Cookies
Used for authentication, sessions, payment processing, security, fraud prevention, infrastructure management, API routing and load balancing.

Functional Cookies
Remember language, interface settings, accessibility options and user preferences.

Analytics Cookies
Help us understand page visits, feature usage, navigation, conversion funnels, performance, diagnostics and product improvements.

Marketing & Advertising Cookies
Used to measure campaigns, attribute conversions, understand marketing channels, improve communications, support remarketing and provide more relevant advertising where permitted by law.

Security & Fraud Prevention Cookies
Used to detect suspicious activity, bot traffic, automated account creation, payment abuse, authentication anomalies, account takeovers, AI platform abuse, and to satisfy payment provider security requirements. Certain security cookies may remain active even if optional cookies are disabled where necessary to protect the Services.

4. Third-Party Technologies

Depending on the features used, cookies or similar technologies may be provided by trusted third-party providers supporting payment processing, AI services, cloud infrastructure, authentication, analytics, customer support, marketing, advertising, fraud prevention, website optimization, and performance monitoring. These providers maintain their own privacy and cookie policies.

5. Managing Cookie Preferences

Most browsers allow you to block, delete, or manage cookies. Where required by law, Neurohelper also provides mechanisms for managing optional cookie preferences. Disabling certain cookies may affect the availability, security, functionality, or performance of the Services.

For example, you may be required to sign in more frequently, certain preferences may not be remembered, personalized features may become unavailable, some AI-powered functionality may not operate as expected, and portions of the Services may function differently or be unavailable.

Please note that disabling or rejecting certain cookies and similar technologies may affect the availability, functionality, performance, security, or personalization of the Services.

Certain strictly necessary cookies and similar technologies cannot be disabled because they are essential for operating the Services, maintaining account security, preventing fraud and abuse, processing payments, and complying with legal or regulatory requirements.

6. Changes to this Cookie Notice

We may update this Cookie Notice from time to time to reflect changes to our Services, technologies, providers, legal requirements, security improvements, or operational practices. Material updates will be reflected by updating the 'Last Updated' date and, where appropriate, additional notice.

7. Contact

If you have any questions regarding this Cookie Notice, please contact:

Neurohelper AI
[email protected]

This Cookie Notice should be read together with our Privacy Policy and Terms of Service, which provide additional information regarding the processing of personal information and the use of the Services.