Privacy Policy
Effective Date: 11 October 2024
Last Updated: 11 October 2024
Neurohelper.ai ("we", "us", or "our") operates the website and platform Neurohelper.ai (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information We Collect
We collect different types of information to provide and improve our Service, which includes:
2. How We Use Your Data
We use the collected data for various purposes, including:
3. Legal Basis for Processing Personal Data (GDPR)
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the personal data we collect and the context in which we collect it. We may process your personal data for the following reasons:
4. Your Data Protection Rights
Depending on your location, you have the following data protection rights:
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
6. Data Transfer
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
We will take all the necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Data Security
The security of your data is important to us. We use commercially acceptable means, such as encryption and access controls, to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Disclosure of Data
We may disclose your personal data:
9. Children's Privacy
Our Service is not intended for use by anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to remove such information.
10. Third-Party Links
Our Service may contain links to third-party sites or services. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of these third-party sites.
11. Your California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including the right to:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Effective Date: 11 October 2024
Last Updated: 11 October 2024
Neurohelper.ai ("we", "us", or "our") operates the website and platform Neurohelper.ai (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information We Collect
We collect different types of information to provide and improve our Service, which includes:
- Personal Identification Information (PII): This includes your name, email address, payment information, and any other details you provide during registration or use of our Service.
- Usage Data: This includes information like your IP address, browser type, device information, and usage data about how you access and interact with the platform.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor your activity on our Service and retain certain information.
2. How We Use Your Data
We use the collected data for various purposes, including:
- To provide and maintain our Service.
- To notify you about changes or updates to the Service.
- To allow you to participate in interactive features of our Service.
- To provide customer support.
- To monitor usage and improve the Service.
- To detect, prevent, and address technical issues and fraudulent activities.
- To comply with legal obligations.
3. Legal Basis for Processing Personal Data (GDPR)
If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the personal data we collect and the context in which we collect it. We may process your personal data for the following reasons:
- Consent: You have given us permission to do so.
- Contract Performance: Processing is necessary for the performance of a contract with you (e.g., to provide our Service).
- Legal Obligation: Processing is necessary to comply with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., for analytics, fraud prevention, or improving our platform) unless overridden by your data protection interests.
4. Your Data Protection Rights
Depending on your location, you have the following data protection rights:
- Access: You can request copies of your personal data that we store.
- Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Erasure: You have the right to request that we delete your personal data, subject to certain conditions.
- Data Portability: You can request to transfer your data to another organization or directly to you.
- Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Withdraw Consent: You can withdraw your consent at any time if we are processing your personal data based on consent.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
6. Data Transfer
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
We will take all the necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.
7. Data Security
The security of your data is important to us. We use commercially acceptable means, such as encryption and access controls, to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.
8. Disclosure of Data
We may disclose your personal data:
- To service providers to help us operate the platform.
- To comply with legal obligations.
- To protect our legal rights and prevent fraud.
- In case of a business transaction, such as a merger, acquisition, or asset sale.
9. Children's Privacy
Our Service is not intended for use by anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us, and we will take steps to remove such information.
10. Third-Party Links
Our Service may contain links to third-party sites or services. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of these third-party sites.
11. Your California Privacy Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information, including the right to:
- Request that we disclose what personal information we collect, use, disclose, and sell.
- Request that we delete any personal information collected from you.
- Opt-out of the sale of personal information (if applicable).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]